Terms and Conditions

Welcome to Ren Malaysia!

These Terms and Conditions (“Terms”) govern your use of the website www.renmalaysia.com (hereinafter referred to as “the Website” or “we/us/our”) and your purchase of Japanese kitchen knives and chef accessories (“Products”) from the Website. By accessing and using this Website, and by purchasing Products from us, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website or purchase any Products from us.

**1. Products and Sales**

1.1. The Website offers a selection of Japanese kitchen knives and chef accessories for sale.

1.2. All orders placed through the Website are subject to acceptance and availability.

1.3. We reserve the right to refuse or cancel any order for any reason, including but not limited to the unavailability of Products, errors in pricing or product information, or if we suspect any fraudulent activity.

1.4. Product descriptions, images, and prices are provided for informational purposes and may be subject to change without prior notice.

**2. Intellectual Property**

2.1. All content and materials available on the Website, including but not limited to text, graphics, logos, images, and product photographs, are the intellectual property of Ren Malaysia and are protected by applicable copyright, trademark, and other intellectual property laws.

2.2. You may not reproduce, modify, distribute, or otherwise use any content from this Website without the prior written consent of Ren Malaysia.

**3. User Accounts**

3.1. To place an order on the Website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities that occur under your account.

3.2. By creating an account, you agree to provide accurate, current, and complete information, and you must promptly update this information if any changes occur.

3.3. Ren Malaysia reserves the right to terminate or suspend your account at any time and for any reason without prior notice.

**4. Payment and Pricing**

4.1. All prices for Products are displayed in MYR (RINGGIT MALAYSIA) and are inclusive of taxes and shipping fees for WEST MALAYSIA, however for EAST MALAYSIA are exclusive of shipping fees which will be added to the total order amount at checkout.

4.2. Payment can be made using the payment methods specified on the Website.

4.3. Ren Malaysia takes reasonable measures to ensure the accuracy of pricing, but we shall not be liable for any errors or omissions in pricing information.

**5. Shipping and Delivery**

5.1. We offer shipping within MALAYSIA. Please refer to our Shipping Policy for more information on shipping options, delivery times, and applicable fees.

5.2. Risk of loss and title for Products pass to you upon delivery to the shipping carrier.

**6. Returns and Refunds**

6.1. For information on our Returns and Refunds policy, please refer to our dedicated policy page on the Website.

**7. Disclaimer of Warranties**

7.1. The Website and Products are provided on an “as-is” basis, and Ren Malaysia makes no representations or warranties of any kind, whether express or implied, regarding the accuracy, reliability, or availability of the Website or the Products.

7.2. Ren Malaysia disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

**8. Limitation of Liability**

8.1. To the fullest extent permitted by law, Ren Malaysia shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses arising out of or in connection with your use of the Website or the purchase and use of Products.

**9. Governing Law and Jurisdiction**

9.1. These Terms shall be governed by and construed in accordance with the laws of MALAYSIA, without regard to its conflict of law principles.

9.2. Any legal actions or proceedings arising out of or in connection with these Terms shall be brought exclusively in the courts of MALAYSIA.

By using this Website and purchasing Products from Ren Malaysia, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use the Website or purchase any Products from us.